Professional Cleaning Services – Frequently Asked Questions (FAQs)

Why Choose Millie Grace Cleaning?

We’re not your average cleaning company. Millie Grace Cleaning offers personalized, high-quality residential and commercial cleaning services in the Greater Philadelphia and Bucks County areas. Whether you're looking for recurring office cleanings or a one-time deep clean for your home, we're here to earn your trust through exceptional service.

 

General Cleaning Service FAQs

 

What types of cleaning services do you offer?

We provide both commercial cleaning and residential cleaning, tailored to meet your needs:Commercial

 

Cleaning Services Include:

• Deep cleaning for offices, schools, event spaces, warehouses, and HOAs

• High/low dusting, interior window cleaning, bathrooms, and flat surfaces

• Add-ons: tile & grout cleaning, carpet cleaning, floor stripping/waxingCustomized cleaning plans after a walkthrough to assess your space

Note: We do not offer restaurant cleaning.

 

Residential Cleaning Services Include:

• Deep cleaning of kitchens, bathrooms, bedrooms, and living spaces

• Interior window cleaning, window wells, baseboards, trim, and ceiling fans

• Surface-specific cleaning (e.g., granite, stainless steel, wood)

• Add-ons: inside oven/fridge, carpet spot treatments, organizing, and more

 

How often can I schedule cleaning services?

We’re flexible to your needs—whether you want cleaning daily, weekly, monthly, or on a custom schedule, we’re happy to accommodate. Commercial clients can book evenings and weekends, while residential cleanings are typically done during daytime hours.

 

Are you insured and bonded?

Yes. Millie Grace Cleaning is fully insured and bonded, carrying:

• General liability insurance

• Workers’ compensation

• Auto insurance

We protect both our team and your property with every visit.

 

Do you provide services after business hours?

Yes! We understand business hours vary. We offer:

• Evening and weekend availability for commercial clients

• Daytime appointments for residential clients

 

Can you handle special cleaning requests?

Absolutely. We offer specialty cleaning services such as:

• Tile & grout cleaning

• Carpet spot removal (pet stains, food, ink, etc.)

• Floor stripping & waxing

• Light organizing, trash removal, and donation sorting

• Packing/unpacking for moves

 

We always use the right cleaning products for the right surfaces.

 

Move-In / Move-Out & Deep Cleaning FAQs

 

Do you offer move-in or move-out cleaning services?

Yes—and they’re some of our most requested services. We take care of:

• Deep cleaning all surfaces

• Removing trash or leftover belongings

• Sorting donations (we partner with local churches and shelters)

• Organizing and light packing/unpacking

We make your move easier and your new space spotless.

 

General Service FAQs

 

How do you price your cleaning services?

Pricing is based on:

• Square footage

• Number of rooms

• Complexity of the job

• Special requests or add-on services

 

For commercial properties, we always conduct a walkthrough to provide an accurate, custom quote. Every space is different, and we ensure pricing reflects the level of service.

 

How do you maintain quality across jobs?

Teams follow a consistent, efficient cleaning routine. Mike personally checks in with clients and staff—especially during the first month We’re human, but if something is missed, we make it right immediately We rotate cleaning cloths between tasks to avoid cross-contamination. No micromanaging—our teams hold each other accountable

 

Why do clients choose Millie Grace Cleaning for recurring service?

We don’t just clean—we care. Mike often joins jobs, looks for extra ways to help (like tightening a toilet seat or fixing a door jam), and builds genuine relationships with clients. We’re in this to earn your trust, not just your business.​​